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FREYA ROWAERT

13:30

Opening Testimony: What is the finality?

Information, communication, participation, experience,… what is it all about in the end? Those who become care recipients themselves experience what the essence is.

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EDGARD EECKMAN

13:40

The essence: Together in Action

Ideally, the patient, client, resident, etc. should participate in the steering wheel of his/her own care process as much as possible. Together we can achieve that.

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MUSICAL INTERMEZZO

BIEKE DE NEVE

2:00 PM

Towards a healthcare system that empowers

Care recipients, care providers and care organizations depend on the care system. How can it be organized in such a way that it preserves and stimulates the autonomy of all those involved? What is good and what should be changed?

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DIRK MAES

2:15 pm

Towards a care organization that empowers

Patient empowerment is not only achieved within the patient-caregiver interpersonal relationship, however important that may be. The way in which the care organization (hospital, residential care, mental health care, general practice, ...) behaves can also empower or disempower. Do's and don'ts.

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RUDY VAN GIEL

2:30 pm

Interview by Marleen Finoulst

The great importance of the quality of the relationship between care recipient and care provider: The quality of the relationship is the basis of trust. Mutual trust is essential. This requires an attitude from both of them that is geared to cooperation, mutual empathy and a pursuit of one common goal. What do we learn from a doctor who became a patient?

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MARLEN FINOULST

2:45 pm

Debate: 

Debate with Rudy Van Giel and other speakers

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JEAN-PAUL VAN BENDEGEM

15:05

The philosopher reflects

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PAUSE

With support from

STEFAN GIJSELS

15:20

Tips & tricks for care recipients

In the relationship between care recipient and care provider, the care recipient is the most vulnerable. What can he do concretely, if he wishes, to be able to take control of his care process? How does he help build a relationship of trust? And what can he do if a problem arises?

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MARC SEGERS

3:35 pm

Tips & tricks for healthcare providers

Patient empowerment translates into concrete behaviour. What could nurses, doctors and other care providers do concretely to promote, maintain or restore the autonomy of the care recipient as much as possible?

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CINDY MONARD

3:50 pm

Tips & tricks for relatives and carers

A care recipient is not an island. Sometimes he is or becomes dependent on his living environment, on relatives or informal carers. How can they contribute to the sense of self-control of the care recipient they support? Do's and don'ts.

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LYNN DE PELSMAEKER & LODE VERREYEN

4:05 PM

The patient empowerment practice book

The non-profit organization Patient Empowerment recently published a practical book. This book is presented here, together with a corresponding training for Healthcare Professionals.

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JEAN-PAUL VAN BENDEGEM

4:20 pm

The philosopher reflects

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MUSICAL INTERMEZZO 2

ESTER STEVENS

4:40 pm

What is Value-Based Care?

What is Value-Based Care? Is that value experienced differently by the care recipient, care provider and care organization? What are the challenges? What does this mean concretely for each of the parties involved?

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ILKE MONTAG

4:40 pm

The citizen and his Belgian Integrated Health Record

Realizing the objectives, described within Quintuple Aim, will be the challenge for the coming years. We do not only pay attention to care providers and care recipients, but also to the added value that the care provision creates at a social level, with maximum attention to affordability, social justice and inclusion.

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HAKKI DEMIRKAPU

4:55 pm

Does patient empowerment have cultural barriers?

What are the points of attention in patient empowerment for care recipients with a non-Western migration background? Do older people in that group want patient empowerment? How to solve communication problems in patient empowerment?

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PATRICE GIVRON

4:55 pm

The "Single family room unit"

Sick babies should always be cared for in the vicinity of (or with) their parents. Within neonatology, the high-tech framework risks damaging the bond between child and loved ones. The 'Single family room unit' in AZ Heilig Hart in Mol shows how things can be done differently.

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EDGARD EECKMAN

5:15 pm

Campaign: You have more to tell each other than you think

From 26 October, the campaign 'You have more to tell each other than you think' will run in the healthcare sector. Listening, understanding each other and mutual respect yields the best result for the care recipient, care provider and care organization.

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FREYA ROWAERT

5:25 pm

Closing testimony

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CLOSING

Organized by

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